Gauteng gov warns against cash-for-service at hospitals

August 25, 2026 15

The Gauteng Department of Health has warned against bribery at public hospitals and clinics, saying patients should not pay officials to bypass queues or receive preferential treatment.

The department says public healthcare services are not for sale and has urged patients to report officials who demand or accept money in exchange for services.

It is alleged that some patients are bribing officials to bypass queues when booking appointments, accessing patient files and collecting medication at public health facilities.

The department’s spokesperson, Steve Mabona, says patients must use established processes to access, services and no one should be allowed to use money to gain an advantage.

“The allegations are serious, and the Department will investigate credible complaints involving officials who are alleged to have solicited or accepted bribes from patients. Officials are reminded that accepting money or any other benefit in exchange for performing, expediting or giving preferential treatment in the execution of their duties is a serious offence.”

Mabona has urged members of the public report such incidents immediately.

“Reporting these incidents will assist the Department in protecting patients, strengthening accountability and ensuring that public healthcare services are provided fairly and without discrimination.”

The warning comes amid ongoing pressure on the public healthcare system, with long queues, staff shortages and overcrowded facilities leaving many patients waiting hours, and in some cases months, for services.

The department says while these challenges are real, they must never be exploited for personal gain.

Mabona says no patient should have to pay an official for a service they are legally entitled to receive, while healthcare workers have no right to demand or accept payment for carrying out their duties.

The department says officials found soliciting or accepting bribes could face disciplinary and possible charges.

MEDIA STATEMENT || GAUTENG HEALTH WARNS OFFICIALS AND PUBLIC AGAINST
BRIBERY AND QUEUE-JUMPING pic.twitter.com/DsvAU6nXjX

— Johannesburg Health District (@Healthjhb) August 25, 2026